"They’re tuned-in with our customers in an authentic way"
It’s always been more than just a cycle helmet thing, or a simple snow lid or goggle. It’s about the ride. Giro exists to enhance your connection to the ride, and the feelings it brings to life. The sense of freedom and adventure. The desire to win. The joy of living well. From that first day 30 years ago when Jim Gentes opened Giro, they’ve been on a mission to make sure that riding is the best part of a great life. They were the perfect partners for McFaul+Day.
As riders ourselves we know there’s no better feeling than meeting new friends via the bicycle, a shared kindred spirit for exploring new places together with a proud new piece of kit that functions and looks cool. The wow factor. The admiration. It’s this ultimate community feeling that led us to uncover the want and need in Europe for the direction Giro was driving. If we could translate a very Californian point-of-view and test the brand offering in the most conservative city of Munich in Germany, we could crack it for them anywhere.
McFaul+Day devised an integrated campaign to promote a new apparel line that broke down pre-conceptions about bicycle clothing and a Californian brand. We showcased and captured the merino based, Californian stitched collection in Munich, while transferring through the city by bike and riding deep in the Bavarian Alps using local riders, heroes and industry opinion leaders.
The multi-touch point campaign hijacked the biggest store in the city utilising a huge retail footprint and large social network, inviting membership to join a ride club centering around the store and exploring Munich city. We created bespoke instore brand experiences, POS and OOH, campaign photography and films, lookbooks and a social media reward programme – along with staff training and incentives to educate and guide consumers on the unique collection and the membership rides of various skills, distances and experience.
“Working with McFaul+Day is a pleasure, in every respect. From helping to tune our position and message for a European consumer; to executing a retail build-out that considered each touch point including staff training, merchandising and after sales engagement; to planning, co-ordinating and even executing content when needed… the results always surpassed expectations. They’re tuned-in with our customers in an authentic way, and easy to connect with as people, which gives their work a depth that consumers respond to. I will always give them top consideration whenever we need support.”
– Eric Richter / Brand Development Mgr. / Giro Sport Design
Our retail activation was so widely supported by retailers that the campaign was given an extra 3 weeks to run during the very expensive European Football Championships period. Giro was so excited by the project and its results that it promised to be extended to other major cities across Europe, and to this day, is a celebrated case study Giro are proud to example globally.
With a deserved mutual respect we continue to support the Giro crew, it’s a relationship that continues to grow and expand – creating a culture that lasts and provides for positive change.